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Refund Policy

Tiny Uberzz – Private Transportation Service

Effective Date: February 9, 2026
Last Updated: February 9, 2026

This Refund Policy governs all payments made to Tiny Uberzz (“Company,” “we,” “us,” “our”) for private transportation services. By submitting payment, requesting service, or entering a vehicle, you acknowledge, accept, and agree to this Refund Policy in full.

 

1. ALL SALES ARE FINAL

To the maximum extent permitted by South Carolina law, all payments made to Tiny Uberzz are final and non-refundable, except as expressly stated in this policy.

Tiny Uberzz operates as a private, pre-arranged transportation service, not a public carrier. Payment secures availability, time, and operational commitment and is not contingent upon ride completion.

 

2. NON-REFUNDABLE SITUATIONS

Refunds will not be issued for, including but not limited to:

  • Customer no-shows

  • Late cancellations

  • Failure to be present at pickup location

  • Incorrect or incomplete pickup/drop-off information

  • Delays caused by traffic, weather, or road conditions

  • Changes in plans after payment

  • Disagreement with route, ETA, or pricing after acceptance

  • Termination of service due to passenger conduct

  • Violation of company policies or terms

  • Refusal to follow safety instructions

  • Stops exceeding agreed limits or duration

 

3. PAYMENT-RELATED ACKNOWLEDGMENTS

By submitting payment, you acknowledge that:

  • Payment confirms acceptance of all company policies

  • Payment authorizes service preparation and dispatch

  • Payment is not contingent upon ride completion

  • No chargeback, reversal, or payment dispute is permitted

Any attempt to initiate a chargeback, payment reversal, or third-party dispute may result in permanent refusal of future service and recovery of associated costs.

 

4. LIMITED REFUND ELIGIBILITY

A refund may be issued at the sole discretion of Tiny Uberzz only in the following circumstances:

  • Service is canceled by Tiny Uberzz prior to pickup

  • Duplicate or accidental payment is verified

  • Payment is accepted in error by the Company

All refund decisions are final.

 

5. PARTIAL SERVICES & INTERRUPTIONS

No refunds will be issued for:

  • Partial rides

  • Early termination due to passenger conduct

  • Voluntary exit from the vehicle

  • Delays or interruptions outside company control

 

6. STOPS & ADDITIONAL FEES

  • Additional stops are $5 per stop, up to 5 minutes per stop

  • Extended stops may incur additional charges

  • Stop-related charges are non-refundable

 

7. REFUND METHOD & TIMING

If a refund is approved:

  • Refunds will be issued to the original payment method only

  • Processing time may vary depending on the payment provider

  • Cash payments may be refunded via electronic method at Company discretion

 

8. NO CASH REFUND GUARANTEE

Tiny Uberzz does not guarantee cash refunds. All refunds, if issued, may be processed electronically regardless of original payment method.

 

9. FRAUD & ABUSE PREVENTION

Tiny Uberzz reserves the right to deny refunds for suspected:

  • Fraud

  • Abuse of service

  • False claims

  • Misrepresentation

  • Repeated refund requests

 

10. DISPUTE WAIVER

By using the service, you waive the right to:

  • File payment disputes

  • Initiate chargebacks

  • Pursue reimbursement through third-party providers

Disputes must be addressed directly with Tiny Uberzz and are subject to Company discretion.

 

11. GOVERNING LAW & VENUE

This Refund Policy shall be governed exclusively by the laws of the State of South Carolina, with venue in Lexington County, South Carolina, to the fullest extent permitted by law.

 

12. POLICY MODIFICATIONS

Tiny Uberzz reserves the right to modify this Refund Policy at any time. Continued use of services constitutes acceptance of the current policy.

 

13. CONTACT

Refund inquiries may be submitted using the same phone number used to request service.

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